What is the service warranty that you provide for pest control services? We provide a service warranty of 3-6 months depending on the kind of pest control treatment. If the problem of pest still persists with warranty period, then we would be offering you free revisit.
Is the service warranty applicable for partial home pest treatment? If you avail pest control treatment only in parts of the house like one room, only kitchen, etc then the service warranty of is not applicable.
The payment needs to be directly paid to the handyman. We are in the process of introducing an online wallet system to make it more hassle free and convenient for our customers.
Joining the program is Free and Easy! You earn points every time you avail services from Gapoon or subscribe to our Gapoon Maintenance Cover (GMC) through our Andoid app. Remember there are more ways to earn points- Refer friends & families for services as well as GMC Packages or write a review on Google, Play store or Apartment Adda.
From time to time we will also run promotions where you can earn extra points, giving you the chance to earn even more reward points to redeem.
Apart from earning your usual points against the services availed, there are more ways to earn points- Refer friends & families for services as well as GMC Packages or write a review on Google, Play store or Apartment Adda.
From time to time we will also run promotions where you can earn extra points, giving you the chance to earn even more reward points to redeem
You can refer your friends for on-demand services as well as for Gapoon Maintenance Cover (GMC) packages. Once your friend successfully transacts his first booking through Gapoon, the respective points will be automatically added to your account.
As many as you can! Through the loyalty program you can keep on referring new friends for both services as well as our GMC Packages to earn more points.
We love to hear your feedback about how our services worked for you. You can submit review on Google, Android Play Store or your society’s Apartment Adda. Once the review is submitted, please upload the screenshot of the review for approval. Our team will assess the review and reward points to your account. Points will only be received if the review meets the criteria stated in our Review Guidelines
Loyalty program points can only be redeemed against the specific items mentioned in the ‘Rewards’ tab. Once the request to redeem is made, our team will get back to you with the necessary information within 24 hours.
Yes, if you have the required points to select multiple rewards, you can redeem multiple rewards.